Shipping policy
Thank you for shopping with us! We are committed to delivering your products in a timely and efficient manner. Below, you will find our shipping policy.
1. Processing Time
- Orders are processed within 1 to 2 business days of receiving payment.
- Orders are not processed on weekends or public holidays.
- Please ensure that your delivery address is correct before placing an order. We are not responsible for any delays caused by incorrect or incomplete shipping information.
2. Shipping Time
- We offer standard shipping, and orders are typically delivered within 3 to 5 business days from the date of dispatch.
- Please note that shipping times may vary based on your location, weather conditions, or other external factors.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your delivery address.
- Any applicable taxes and shipping fees will be displayed before finalizing your order.
4. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order through the carrier's website.
- Please allow 24-48 hours for tracking information to be updated after your order has been shipped.
5. Shipping Carriers
- We use trusted carriers such as [insert carriers: e.g., FedEx, UPS, DHL, etc.] to deliver your order.
6. Shipping Restrictions
- We currently ship to [list countries or regions you ship to].
- Unfortunately, we do not ship to [list countries or regions you do not ship to].
7. Delays
- While we strive to deliver within the estimated time frame, delays may occur due to unforeseen circumstances. If there is an unexpected delay, we will notify you as soon as possible.
8. Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order.
9. International Shipping
- For international orders, please note that additional duties, taxes, or customs fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
10. Contact Us
If you have any questions or concerns about your order or shipping, please feel free to contact our customer service team at:
Email:myelitekart@gmail.com
Phone: +92 320 0207744